Car Broker Questions, Answered in North Hollywood
Short answers. If yours is not here, call or text and ask.
How a Car Broker Works
What does a car broker actually do?
A car broker finds the car you want, negotiates the price or lease with dealers on your behalf, and handles the paperwork. You do not go to the dealership. AutoBahn does all of that, from the first call to the handoff.
Link to this answer Who pays AutoBahn?
The dealer. When AutoBahn brings a dealer a sale or a lease, the dealer pays AutoBahn. We say this on every service page because it is the part people most often do not believe.
Link to this answer Is AutoBahn a dealership?
No. AutoBahn is a licensed car broker in North Hollywood. There is no lot and no inventory. The cars come from dealers we work with, and the contract you sign is with the dealer or the manufacturer's finance company.
Link to this answer Do I ever have to visit a dealership?
No. You pick the car up at AutoBahn's office or have it delivered to your home. Some people want to see the car at the dealer first, and that can be arranged, but it is not required.
Link to this answer Which makes can AutoBahn get?
Any make sold by a franchised dealer. Recent deliveries include BMW, Mercedes-Benz, Kia, Volkswagen, Chevrolet, and Nissan. The full list of makes is NEEDS CLIENT CONFIRMATION.
Link to this answerMoney and Credit
Why are there no prices or payments on this site?
Because they would be out of date by the time you read them. Lease programs, incentives, and inventory change every month. They also vary by dealer. We quote real numbers on a real car when you contact the office.
Link to this answer How does the credit application work?
It runs on a separate secure encrypted form, not on this website. Nothing about your credit is collected here. When the form is live, the "Start your credit application" button on the service pages opens it in a new tab. Until then, call to apply.
Link to this answer Does the website ask for my Social Security number?
Never. Not in the quote form, not anywhere on this site. The only place that information is entered is the encrypted credit application, and only if you finance or lease.
Link to this answer What if my credit is not great?
Tell us up front. Lenders treat the same credit file differently, and knowing early lets us aim at the right programs instead of finding out at signing.
Link to this answerLeasing, Buying, Selling
Should I lease or buy?
It depends on how many miles you drive, how long you keep cars, and whether you modify them. The car leasing page has a five question guide that gives you a first answer. We refine it once we know the car.
Link to this answer Can AutoBahn sell my current car?
Yes. We get offers from dealers who buy vehicles like yours, then handle the payoff and pickup. Details are on the sell your car page.
Link to this answer What are my options when my lease ends?
Return it, buy it, extend it, or trade it in early. The right one depends on the payoff, the car's value, your miles, and its condition. The lease-end page has a short guide, and we check the real numbers.
Link to this answer I already have an offer from a dealer. Can AutoBahn check it?
Yes. Send a photo of the worksheet. We tell you what is fair and what is padded. See the lease negotiation page.
Link to this answerPickup and Delivery Across Los Angeles
Where do you deliver?
Most clients pick up at the office in North Hollywood. Delivery is available across the San Fernando Valley plus greater Los Angeles, including Burbank, Glendale, Sherman Oaks, Studio City, and Van Nuys. Farther is often possible, so ask.
Link to this answer How fast can I have a car?
A common car in stock nearby can be ready within a day or two. Rare trims or factory orders take longer. We give you a realistic timeline before you commit.
Link to this answer Where is the office?
13234 Sherman Way Unit 6, North Hollywood, CA 91605. Hours, a map and directions are on the contact page.
Link to this answer Does AutoBahn work with businesses?
Yes. Vans, trucks, company cars, and small fleets, set up in the business name. See the business vehicles page.
Link to this answerStill Have a Question?
Ask AutoBahn directly. We would rather answer it now than have you guess.